Fraudsters
Fraudsters.
Billing without consent or agreement. Customer services staff not willing to help. Keeping passing from one to another.
Beware, these guys will take your money and not provide any services.
Date of experience: February 23, 2021
Reply from kinex
Good afternoon,
I am sorry to hear you have not been happy with the service you have received. I have been able to locate your account and I can see you called in to dispute the gas. I will get someone from the relevant department to contact you and will be in touch in due course.
Kind regards,
Lauren
Customer service