Absolutely shambolic service,Landlord…
Absolutely shambolic service,Landlord ended tenancy on my unit, I did all the correct criteria to advise them and end contract for my water account inc numerous phone calls and emails, eventually everything supposed to have been sorted out!!! Months later still getting bills from this incompetent company...avoid...worse than the plague!!! You have been warned..
Date of experience: January 12, 2021
Reply from Clear Business
Good Afternoon,
We are sorry to hear you have been experiencing this issue, thank you for confirming your account information in order for me to look into this further for you. I can confirm that the bill correction has been carried out for you up to active end date of the service, there was an attempt to call you regarding the balance left over following this correction but no further payment has been received. I have logged your query on your account and will be in touch with you shortly to discuss this in further detail.
Appreciate your time today going over this and here is a useful link regarding terms and conditions:
https://www.clearbusiness.co.uk/terms-and-pricing/
Kind Regards,
Kris
Customer Service