Thank you for taking the time to leave a review, we really appreciate your feedback. Let us address the issues mentioned in your review.

Pending orders such as Stop Loss and Take Profits become market orders if the price point is triggered - at which point the order is sent electronically for execution with our liquidity providers.

While we strive to execute trades at the requested prices, with direct market access via our ECN/STP model, it’s impossible to guarantee that the requested price will be available once the trades are sent for execution. That’s true particularly during highly volatile market conditions, such as opening and closing sessions, during or after news releases or financial releases. In such cases, if the requested price is not available on the market, the liquidity providers will execute trades at the next best available price, resulting in slippage. This is the professional standard in financial services when ensuring the best possible execution. For more details, please review our Order Execution Policy (https://traders-trust.com/legal/) available on our website.

As for negative balances, here at Traders Trust we are proud to be offering negative balance protection. This means that if your balance goes negative, we rebalance it back to zero. We make sure that no matter if the market moves against your trades quickly, you do not lose more than your account balance.

Please do not hesitate to contact us directly for any queries you may have.