The Nectar mattress I purchased is the best I have ever had by far. I used to wake up most mornings with a bad back that would take several hours to wear off. Since buying the mattress, I have been free of back pain.
The company offer a 1 year trial and a life time guarantee - so how can you lose?
I am also impressed by the Customer Service. They are prompt, polite and were able to resolve my issue quickly and without fuss. If only all companies had such good CS.
The only criticism I had was the collection service for my old mattress. It was supposed to have been collected within 2 days of delivery but actually took a week - following a nudge from me. However, I did receive a full refund of the cost of collection.
All in all, an excellent product from a very professional company.

Date of experience: 24 September 2019