Good Morning,

We are sorry to hear you have experienced these issues. all our advisers are working are to reach everyone in these challenging times, thank you for providing me your account information in order for me to review your account and address your communications with us. I have logged your enquiry and a member of our team will be in touch with you soon.

I am re-visiting the review and believe you wish to discuss the credit, tried the landline on the account and only able to leave a voicemail, sending you private message for alterative contact.

Kind Regards,

Kris
Customer Service