PRICE GOUGERS
Be very careful of Unicom. They've provided my landline/broadband at 3 different business addresses for years. Once they've got you, they will price gouge you every chance they get. If you want to leave (as I'm doing now) they will bombard you with calls offering discounts (too late!) and threatening huge termination fees. A really unpleasant company that does not care about you or your business. Avoid.
Date of experience: February 04, 2021
Reply from Unicom
Good afternoon,
I am sorry to hear you have not been happy with the service.
Termination fees are set as per our terms and conditions and should the service be transferred or cancelled whilst in contract then these will be charged accordingly,
This would have been advised in the initial verbal deal call and also is available for review at: https://switchingon.com/terms-and-pricing.
If you have any further questions please do not hesitate tp get in touch by calling on 0161946 4444.
Kind regards,
Lauren
Customer service