PLEASE STAY AWAY FROM KINEX !
PLEASE STAY AWAY FROM KINEX !
HIDDEN CHARGES
NO CUSTOMER SUPPORT, NO REPLY TO EMAILS, NOT ANSWERING CALLS (5 DAYS IN A ROW). OUR BUSINESS PHONE LINE IS DOWN FOR 1 WEEK DUE TO THERE FAULT AND NO CHANCE TO GET IN TOUCH WITH THEM !!!! PLEASE DO YOUR SELF A FAVOUR AND STAY AWAY FROM THEM ! YOU WILL THANK ME LATER. THE BIGGEST SCAM EVER. READ OTHER PEOPLE REVIEWS AS WELL BEFORE TALKING TO THEM.
Date of experience: December 04, 2020
Reply from kinex
Good Afternoon,
We are sorry to hear you are experiencing this issue, thank you for providing your account information so that I can have a look into this further. This is currently with our Technical Support Team who are assessing the issue, after a brief discussion with them they have advised that someone will be giving you a call today. We can confirm there are no hidden charges and this information is located on the following for all our customers to review:
https://kinex.co.uk/terms-and-pricing
Kind Regards,
Kris
Customer Service