The Somerset Toiletry Company Reviews

Lovely products, excellent value and beautifully packaged. Gave as gifts for birthdays and very well received. I will be buying more items. Love the hand cream especially.

Date of experience: 18 March 2024

So happy to have found this company. Found the site by chance and bought lots of stuff in the sale. It arrived within 36 hours of placing the order and was packed superbly. The products are delightful, smell beautiful without being overpowering and have a classiness to them. Only wish I'd discovered them before Christmas, oh well, next year I know where to do my Christmas shopping. Thank you so much, really appreciated. 😊 Order#163652

Date of experience: 02 January 2024

What a great little find. I love this company. I bought several items on 2nd December 2023. They were all above what I'd expected, were safely and securely packaged and arrived in super quick time. I was so impressed that I placed a second order on 14th December 2023 and again was not disappointed. I'm so happy I found this company and can definitely recommend them and I will certainly be buying from them again. Thank You.

Date of experience: 02 December 2023

I was very disappointed .The verbena candle and room infuser are unpleasant smelling and are nothing like verbena which normally find gorgeous .The lavender soap smells of little at all-again normally a favourite of mine. The sandalwood soap is similarly disappointing The only thing I like is the verbena soap on a rope.I feel I have wasted an awful lot of money.

Date of experience: 17 July 2023

I purchased some hand cream from here - selected Verbena and also Rose scented hand cream.
The website was easy to navigate, clear descriptions and I loved that products are cruelty free!
Items arrived quickly, beautifully packaged and the handcream smells AMAZING!!!
Very reasonable price for a luxurious feeling and smelling hand cream and I can't wait to try the other scents and products!

Date of experience: 26 May 2023

Beautiful products, yet to open as they are birthday presents, but they smell amazing through the packaging! Have used before and hand cream is the best I've ever used. Body cream fragrance goes on forever. Would have preferred more environmentally friendly packaging (shredded paper instead of polystyrene nuggets, which smelt strongly of chemicals and will end up in landfill) which would seem more in tune with company's excellent ethos. Would also be more appealling to send to eco-conscious relatives as gifts if recycled packaging used.

Date of experience: 11 October 2018

I love this company!
I want paragon free, chemical free, naturally derived bath products, but I don't have a huge budget.
This company sells what I want at a price I can afford and their products smell divine! In addition the parcel always arrives very quickly.
Two negatives: I wish the products were organic and PLEASE discontinue packing with those horrible polystyrene packing pieces- they are terrible and NOT user friendly!

Date of experience: 08 July 2019

Beautifully wrapped products & a real pleasure to receive & open, also make get gifts for friends,
My soaps & creams arrived very quickly, the rose petal soap is just wonderful & highly recommended and have used for many years, I am really looking forward to trying my other products
The Somerset Toiletry has an excellent website & a pleasure to buy from and do so again soon
Many thanks Jane

Date of experience: 11 September 2018

The soap is great, came quickly and is excellent quality. But why do the already-boxed and protected soaps need further 'protection' with a huge box filled with polystyrene?! The soap filled less than half of the packaging, with pointless polystyrene filling the rest. It just didn't need it!

Date of experience: 16 August 2018

Tropical Fruits Sugar Scrub Grapefruit and Orange, Tropical Fruits Shower Gel Grapefruit and Orange, great products, lovely smell; leave the skin silky and bright. Great for oily skin but dry skin can use it too if add a bit of your favorite body oil. Fast delivery, and I would recommend the products to anyone who loves natural products. It works in any skin type. Thank you Somerset Toiletry for the excellent products.

Date of experience: 11 June 2019

I have bought Somerset Grapefruit and Orange Hand Wash and Hand Lotion, presented in a Hand Care Caddy. On the first occasion I bought 2 sets; my entire family of many ages from 70's to the 3 year old, all love the soap particularly..."because it makes my hands smell of lovely oranges". Our youngest grandchildren wash their hands with great enthusiasm. I have ordered sets for all of our children and grandchildren as one of their Christmas presents !

Date of experience: 02 October 2018

I will only buy cruelty free products and will only buy from UK companies, who produce the majority of their goods in the UK. I like good quality products and value for money with a good choice of fragrances. I also appreciate good customer services and well packed and prompt delivery of goods. The Somerset Toiletry Company ticks all the boxes and I will be a regular customer from now on.

Date of experience: 18 October 2018

One soap and hand cream, virtually no smell. Two soaps supposed to be floral, smell like lemon washing up liquid. Cheap nasty made to look nice.

These were presents but cant possibly give them. Ive just binned £17. BEWARE

Date of experience: 16 March 2022

Everything I've ever ordered has come promptly, exactly as ordered, and in perfect condition. Every question I've asked has been answered quickly and courteously. And the Naturally European hand cream has spoilt me, and everyone I've introduced it to, for all other hand creams.

Date of experience: 04 September 2018

Excellent service and excellent product. The Mr Man collection fills a niche. Excellent quality, long lasting products at a reasonable price. The only product my husband has ever asked me to find for him after receiving and using ‘Mr. Manly’.

Date of experience: 04 July 2019

I manage a large country house, Horsington Grange, and have been providing Somerset Toiletry Company products for our guests for some years. I find the company helpful and efficient, and their shower gels, soaps etc of the highest quality.

Date of experience: 16 August 2018

Had to have several attempts before my order went through. There seemed to be a problem with the website. If I had not previously used the product I think I would have given up trying to place an order

Date of experience: 13 May 2019

I’m absolutely loving The Somerset Toiletry Company. A friend recently gave me some Lily of the Valley hand cream. Unlike many hand creams, it absorbs quickly, with no stickiness and has a lovely fragrance. When I’d used it all, I assumed it would be too expensive to replace. Later, out of curiosity, I looked on line and found it was only £3.95. A little goes a long way, so I bought three and ended up giving them as presents to two delighted friends and my mum, who loved it too. I was even happier to find other fragrances: Lavender and Lemon Verbena.

The Somerset Toiletry Company’s service is fast, efficient and personalised. I was even more impressed to find the packaging, which looks like polystyrene, is biodegradable, dissolves in water and can be put on the garden! Very impressed all round and would totally recommend this company and product!

Date of experience: 16 April 2021

I love the Somerset Toiletry products. I’ve purchased room diffusers that smell gorgeous. I particularly like the beauty of bath diffusers, they smell great and last a really long time!
The hand soap is great & have bought bath bombs as gifts. I tend to buy directly from their shop which is a lovely place to have a coffee with friends and the cakes are delicious.
Would definitely recommend.

Date of experience: 26 April 2022

Received second order, unfortunately one of the items was damaged. Full refund of item was offered which I was happy with. Would have scored 5 if item not damaged. Lovely products, good prices , highly recommend company.

Date of experience: 28 August 2018