Web Hosting UK Reviews

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3.1

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Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

DO NOT GO NEAR THIS COMPANY.
They scammed me out of £90 for a years worth of hosting which I have not had because the incompetent man (Adrian) who runs this company deconfigured my router by telling me to reset it when it was a router tied to an ISP after blaming my ISP for my websites not being online when the fault was at the hosting end (Web Hosting UK).
If you want to waste hard earned money then Web Hosting UK is for you.
This company is 100% incompetent, they don't have a clue what they are doing, they are a complete con and should be avoided like the plague, they are one of the worst web hosting companies I have come across, I wich I could award them MINUS a zillions Stars on here, one star is too much for the complete waste of time and money that this awful company is with its fake awards and ill intent. DO NOT GO NEAR THEM.

Date of experience: 07 September 2023

Reply from Web Hosting UK

Hi Karen, the £90 you paid via PayPal was refunded to you on the 25th September. We won the case with PayPal but as a goodwill gesture we've refunded this back to you, even though we spent a total of 5 hours moving over your 3 websites and setting up your email accounts for you as requested.
In regards to your internet service provider, we don't have access to your router but you sent us several images of your router showing that your internet connection was down, having DNS issues with your ISP and also asked us to ring the company on your behalf - We advised due to security checks that you'd have to ring them yourself.
We also offered extra help via WhatsApp to try and fix the issues you were having and to check if it was your ISP by asking you to test using your phone on a 4g/5g connection - This was successful and you were able to view all 3 websites - Concluding that it was your ISP causing you to not be able to view your websites.


Rated 5 out of 5 stars

Thumbs UP!

I am more than happy to give Adrian a huge thumbs up for the great service he has provided. He has shown remarkable patience and fortitude when I constantly asked for stuff to be changed; even when I approved them in the first place.

He has a great sense of humour, an ability to explain the more technical aspects of web design simply and without being patronising.

Thank you Adrian and Web Hosting UK.

Date of experience: 04 July 2019

Reply from Web Hosting UK

Thankyou for your review!


Rated 5 out of 5 stars

Exceptional service

Such a professional and reliable service. I've had no issues whatsoever since switching over to Web Hosting UK. The process was simple and dealing with their customer service was nothing short of a pleasure. Polite and helpful staff really have helped to solidify Web Hosting UK as the best provider I've worked with and I wouldn't think twice about referring them to friends or colleagues in the future. Excellent work!

Date of experience: 20 November 2018

Reply from Web Hosting UK

Thankyou for your review Nick, much appreciated!


Rated 5 out of 5 stars

Being a novice I needed help!!

Web Hosting UK gave me the help I needed wherever and whenever I needed it.
Their technician was really great, patient and understanding.
Obviously very adept at guiding me through the process to set everything up and with a depth of knowledge and experience that was very impressive.
Thank you very much, highly recommended.

Date of experience: 21 September 2020

Reply from Web Hosting UK

Thanks for your review Ashley, much appreciated!


Rated 5 out of 5 stars

I highly recommend web-hosting-uk.com

I highly recommend web-hosting-uk.com. Adrian has given me a brilliant service. He listens and makes things easy to understand. He communicates on a regular basis unlike other web service providers. If you're looking for a personally taylored service, look no further. 5 Stars!

Date of experience: 21 March 2021

Reply from Web Hosting UK

Thanks for your review Edward, much appreciated!


Rated 5 out of 5 stars

Great service

Web Hosting UK has been a massive life saver both in terms of cost and what they offer. Adrian is so helpful and willing to go the extra mile whenever you need it (day or night). I would definitely recommend them to anyone in need of a reliable and affordable hosting supplier.

Date of experience: 13 September 2018

Reply from Web Hosting UK

Thank you for your review Amy, much appreciated!


Rated 5 out of 5 stars

web Design.

Just had my website built, really fast, very responsive. Also very patient with me. As a complete novice I’ve been walked through the process and everything explained on the way.
Will definitely use Web Hosting UK for extra pages as business grows.
Thankyou 😊

Date of experience: 07 May 2020

Reply from Web Hosting UK

Thankyou for your review Sam.


Rated 5 out of 5 stars

Adrian is always willing to help…

Adrian is always willing to help whenever I have questions or problems and is always able to dedicate time to make sure it is working. He also makes sure to provide follow ups to make sure everything is going okay.

Date of experience: 10 July 2019

Reply from Web Hosting UK

Thankyou for your review!


Rated 5 out of 5 stars

I will 100% recommend Web Hosting UK

I had a lot of trouble with hosting my Wordpress site on godaddy, slow loading times and appointment bookings that I was never notified about, and every so often my site would go down completely. 30 minute waits times left me very frustrated so I decided to switch

Since switching Adrian as worked with me to get my site switched over, emails set up, staging site working and I can say the speeds have definitely improved I now get my notifications within 30s of booking and the site hasn't been down once. 100% I will stick with them and recommend while ever I get service like this which is a million times better service than I was getting for a better price.

Date of experience: 24 August 2021

Reply from Web Hosting UK

Thanks for your review Jack, much appreciated!


Rated 5 out of 5 stars

Web Hosting Services

Been through a couple of name changes, but their service and customer support cannot be beaten. You won't find better without spending a lot more! REcommended

Date of experience: 14 December 2017

Reply from Web Hosting UK

Thanks Ron for your review!


Rated 5 out of 5 stars

Great service

Great service, Web Hosting UK helped me move my site across servers as i had a lot of formatting and access problems from my old provider. Would definitely recommend!

Date of experience: 27 July 2018

Reply from Web Hosting UK

Thanks for your review :-)


Rated 5 out of 5 stars

BRS Building New Website

Fast, easy to work with, helpful, kept to price given and no problem making changes.
All in all a great service and I am happy with my website.
I would have no problem recommending Adrian to anyone.

Date of experience: 07 April 2018

Reply from Web Hosting UK

Thanks Mark or your review, much appreciated!


Rated 5 out of 5 stars

The kind of service I thought I could only dream about

I've been delaying writing this review so I had decent evidence to base it on. Switching my domains and e-mail to Web Hosting UK has not been without technical challenges. But in my experience, there are always technical challenges whenever I try to do anything like this. What makes the difference is the support you get...

And on this front, Adrian at Web Hosting UK has been exemplary. Many of the technical problems have not in fact arisen from his servers but from things at my end: yet he's patiently worked through solutions with me, responding promptly and with good humour to my e-mails. I'm not sure I've got everything quite working even now: but I do have confidence that Web Hosting UK will carry on helping me until I have got it working, and that is all I ever wanted from a hosting company.

The only concern I'm left with is that I can't really see how Web Hosting UK stays in business providing such good service for such reasonable fees! I also hope Adrian starts getting proper holidays, as he seemed to carry on worrying about my account through the one he just took.

Date of experience: 25 August 2020

Reply from Web Hosting UK

Thank you for your review Simon, much appreciated and in depth review of us!


Rated 5 out of 5 stars

Brilliant Service

Adrian was really friendly and made the whole experience very easy to set up and is always there if i need support. Definitely recommend, couldn’t find anyone cheaper or better!!

Date of experience: 01 April 2020

Reply from Web Hosting UK

Thankyou for your review Amelia :-)


Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. As in contact all the time regarding what I wanted doing. Couldn’t ask for anything better.

Date of experience: 19 July 2022

Reply from Web Hosting UK

Thanks for your review Dan, much appreciated.


Rated 5 out of 5 stars

Made everything a breeze to set up

Made everything a breeze to set up, took me through in baby steps no issues. After care service is second to none, instant responses and resolutions.

Date of experience: 01 April 2018

Reply from Web Hosting UK

Thanks Iain glad I can help :-)


Rated 5 out of 5 stars

The system admin you need

This is a great company they cost very little and dont hit you up with surprise charges. Every interaction with them has also left me as a happy customer

Date of experience: 12 January 2021

Reply from Web Hosting UK

Thanks for your comment Gaz, much appreciated.


Rated 5 out of 5 stars

Awesome Service

Awesome Service. Very quick and responsive. I couldn't ask for a better experience. This has hands down been the easiest process for development I've experienced after using several other developers. That's really all there is to say!!

I definitely recommend!!

Date of experience: 09 January 2019

Reply from Web Hosting UK

Thankyou for your review, much appreciated!


Rated 5 out of 5 stars

Fantastic web hosting for my UK website

Yo

These guys are great, I would highly recommend using them.

Why? because the support is top notch, the service is cheap and the variety of presintalled tools make it quick and simple to set up a website.

Date of experience: 16 November 2018

Reply from Web Hosting UK

Thanks for your review Oliver.


Rated 4 out of 5 stars

control panel is hard to open

Date of experience: 19 December 2017

Reply from Web Hosting UK

Hi, you can login to your control panel by going to https://web-hosting-uk.com/billing/plugin/support_manager/knowledgebase/view/6/how-do-i-log-into-my-directadmin-control-panel/1/ if you have any issues feel free to chat to us online or by submitting a ticket.