Be careful with these guys are very…
Be careful with these guys are very sly. I took a business over they provided a line for I got the line transferred out and they kept trying to bill me when I never provided any service for us whatsoever and then they tried sending threatening CCJ letters I told them to trace the recorded call and they told me they only kept the calls recorded for six months absolutely disgusting shambles ever subsidiary company avoid at all costs
Date of experience: February 15, 2021
Reply from kinex
Good Afternoon,
We are sorry to hear you have experienced this issue, thank you for confirming your account information. I have reviewed your account and one of our collection advisers have discuss with you today regarding the balance. This is correct call recordings are only held up to max 6 months before they are removed.
Kind Regards,
Kris
Customer Service