Stay away
Stay away - the worst experience ever.Been with Unicom for several years - not by choice but once your signed up theres no way out.
They take inflated payments for estimated bills without justification, harass with telesales and are extremely unhelpful and unreasonable. Feels like being bullied and blackmailed.Wish we had never started business with them. Still trying to resolve unreasonable bills almost 3 years later. No loyalty to their customers whatsoever.
Date of experience: December 29, 2020
Reply from Unicom
Good Afternoon,
We are sorry to hear you have been experiencing these issues. I would like to look into the issues further however I have been unable to locate your account with the details provided. I have sent you a private message requesting further account details so I can get the relevant department to be in contact with you.
Kind Regards,
Kris
Customer Service