The most disgusting company I have ever…
The most disgusting company I have ever dealt with, wifi doesn't work and hasn't worked for 3 months. They ignore your calls and when they do pick up they tell you to just restart your wifi instead of fixing the problem when they do pick up they ask for more money for things such as"upgrading your wifi to make it work" but if I'm already paying monthly, shouldn't the wifi work in the first place?
Date of experience: December 04, 2020
Reply from kinex
Good Afternoon,
We are sorry to hear you have been experiencing issues. I would like to look into this further for you, however I have been unable to locate your account with the details provided. I have sent you a private message requesting further account details so I can get the relevant department to be in contact with you.
Kind Regards,
Kris
Customer Service