i had an issue with broadband from…
i had an issue with broadband from Saturday today is Wednesday and the issue not resolved and I am loosing customers, they said we will call within 1 hour but still waiting
Date of experience: February 03, 2021
Reply from kinex
Good morning,
I am sorry to hear this. We do always try and callback within the agreed timeline however sometimes this is not always possible. I have managed to locate your account and someone from the technical team will soon be in touch to discuss the issue with your broadband.
Kind regards,
Lauren
Customer service