Sadly no option for zero stars
Sadly no option for zero stars. After terrible service for two years I left! or tried to, but despite 20 calls I am still fighting to pay my final correct invoice. I constantly get harrased by calls and threatning text messages telling me that my internet will be stopped. YOU ARE THE WORST COMPANY I HAVE EVER DEALT WITH. YOUR DIRECTORS SHOULD HANG THERE HEADS IN SHAME.
AVOID, AVOID, AVOID
Date of experience: March 10, 2021
Reply from kinex
Good Morning,
We are sorry to hear you have experienced these issues, thank you for confirming your account information so that I can look into this further for you. Reviewing your account I can see that our credit control team have raised provisionally the necessary credits to be applied to the account for you. I will discuss with this team further and be in touch with you soon regarding this.
Kind Regards,
Kris
Customer Service