Review of Unicom


Rated 1 out of 5 stars

Stay Away from this company!!

In March I ceased trading. I closed on Saturday the 21st and contacted Unicom 2 days later Monday the 23rd to close my Utilities account etc. We are now in December and I am still getting harassed by them. I must have spoke to someone each week since March and they are now telling me I owe them money because they credited me back to much. From the minute I joined the company for my utilities I have had nothing but problems. They are unable to do a job right or on time. I'm now having a fighting battle with them as I am not paying back what they have said about over crediting me as I have paid out more in phone calls to them trying to sort out the shambles. I would advise anyone not to go near this company! Their customer service is terrible and you just get papped from pillar to post as not one of them seem to be able to do their job correctly.

Date of experience: December 08, 2020

Reply from Unicom

Hi,

We are sorry to hear you have not been happy with the service you have received. I can see it has been requested that this matter is investigated and someone from the relevant department will be in touch in due course to discuss the matter further.

Kind regards,

Lauren
Customer service

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