Review of DoNotPay


Rated 1 out of 5 stars

Everything they claim to be against

Their system never fully created an account (I remember having one for a bit, then was suddenly told I did not), then they withdrew a payment from my bank the next year anyway without my consent. Finding the right way to contact support was a massive headache, like they don't want you to. They are exactly the thing they claim to be fighting against: A "service" that wants to bill you for what you're not using. Avoid at all costs.

Date of experience: January 30, 2023

Reply from DoNotPay

Hello Andy,

I’m sorry to hear about this misunderstanding. There is a disclaimer upon signing up regarding the $36 subscription that is needed in order to access our products and services.

If you haven’t already, please contact us at support@donotpay.com so we can reverse the charge for you.

Best,
Lucy

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