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Recent reviews
Felipe Emrich
In December of last year, I bought 2 1-way tickets through United for me and my wife from Belo Horizonte to Québec, a decision I regret deeply. Because of a family emergency and visa delays, we had to cancel the trip a few days after booking. I requested a refund, but this train wreck of a company denied my request. Instead, they gave me 2 "future flight credits," under our names, to be used later, with the combined value of roughly 1300 USD. Fine, I took it; the credits are valid for one year. About a week ago, I decided to give these credits to a family member, so United, a 6.55 billion dollar company, would not just pocket my money for nothing. I then discovered these credits are not transferrable, because why would anything ever be in favor of the customer, right? Great, I contacted them to see what could be done, and I was told, BY THEM, I could contact them with yet another refund request, asking to have these credits converted to "travel certificates," which essentially means they'd become transferrable; they just couldn't be used to book flights in another company. Fast forward to today; I received an email DENYING my conversion request because apparently, "Travel credits are no longer offered." ZERO EXPLANATION AS TO WHY THAT'S THE CASE. So, now I'm stewing in rage while writing this review, because this is the only way I can, maybe, and that's a big maybe, get my money back. I'm a student in the first year of my PhD; there's absolutely no possibility of me being able to make a trip before these credits expire, and even if I could, I obviously don't have the funds to do so. But hey, why would, and I repeat, a 6.55 BILLION dollar company, allow the vast fortune of 1300 USD to be transferrable? I guess I'm the greedy one. If you ever, for any reason, decide to travel with United, just don't. Take another airline, a train, a bus, a car, a bicycle, a horse, hell, even powerwalk there, but do not give these trash goblins even a single dime. They deserve nothing. My heart goes out to their low-level employees, who were nothing if not helpful and willing. They are the only glimpse of humanity left in this void of greed they call a corporation.
dayle
Sell fake items & threaten you with lawsuits for honest reviews! When the items arrive fake & you leave a bad review they’re very quick with responses but not once they got your money & have ordered you can email for a response within 24hrs lucky to get one at all message the whatsapp which as auto reply too many messages please send an email you call the number no answer. Waited over a month for some ugg slippers which arrived fake as per comparison with many real pairs bought direct from ugg just this particular colour was out of stock at the time but they magically had them in stock so ordered without reading their poor reputation/reviews before hand when i said they’re fake told me they can’t accept just photos of a authenticated real pair against their pair said i had to have professional authentication carried out to prove they’re fake in which i had done by leading brand poison online deemed fake within minutes they then said they can’t accept that as its photos could be due to bad lighting although we all know real ugg lettering is embossed into the tazzmans not iron on print like ones received not to mention made in china on the box when they’re not they then said this info is incorrect they are made between china taiwan vietenam depending on batches it could just be a defect. No a teputable company will quality control they’re checked before releasing to shops cause it will tarnish they’re name. They opted to arrange collection for a refund in which they did do(so they should) but threatened me in their exact words copy & pasted (We will check the review has been removed, if not we will be forwarding it to an internet law & cyber crime specialist to look into ways we can resolve this lawfully.)
Roo
Don’t do it! They have policies that are nowhere to be found in their T&Cs. Their customer service responses are inadequate, and they show no interest in resolving problems. I have found them to be argumentative and passive aggressive. This is not the type of environment I want to take my children to. I signed up and paid £849.48 for a 12mth contract and my children’s ages will change during that period (quite obvious really as everyone’s age will change in 12mths?!?!) only to be contacted to be told that I now had to pay more due to the age change. I have paperwork confirming 12mths prepaid membership for all 3 of us yet I’ve been told it’s 1mth rolling for the kids but I’ve paid for 12mths?!? Then suddenly the membership changed to “swim only” with restrictions. In fairness their local club rep was good she agreed that she couldn’t see it in the T&Cs and that when she ran the same application as I submitted she was able to with absolutely no information about these mid contract changes although Ryan told me it was “my responsibility to understand the implications of age changes” - how I am meant to do that when they omit it from the T&Cs I’ll never know. Despite 4 or 5 emails no one has been able to provide the written T&Cs for this material change. What was meant to be a positive experience for my family turned into a disaster. Reading other reviews, I wish I had done my homework before signing up. Bannatyne's seems to make up policies as they go along, leading to misleading information and poor customer service. It's not worth my time or stress to continue arguing, especially when I no longer feel comfortable at the club. I would rather be somewhere I can trust.
Anthony Childers
Purchased a Maddog Gen V 50cc. Paid for rush processing and had my bike in under a week. Mark and Tommy were in communication with me through every step of the process. The bike arrived in perfect shape, started right up and runs perfectly. I do think the catalogue page implied the bike would ship with it's MCO included, but it's in the mail and on its way to arrive about a day behind the bike. From my experience I'd say the company is trustworthy and sells a good quality product. Be aware going into it that these bikes aren't American made, they're Chinese imports, sold at very affordable prices. You're not paying $2000 for a brand new Harley Davidson. That being said, even at the low price I paid, this bike is the highest quality, most attractive GY6 clone I've ever owned and what I paid for it online is what I paid for lower quality, less appealing bikes at local dealerships. I was cautious about spending so much money online, but Mark was helpful and communicative and made me feel way better about purchasing. Then, when I had questions about the shipping date, I got Tommy on the phone through the toll free number. Both representatives were easy to reach, pleasant to communicate with, and very helpful. I would recommend this dealer over any local dealer to eliminate excess costs, and if you're on the fence about whether it's a legitimate business, it is. Would purchase again, and probably will.
Nadine K
1 star is generous! I am extremely disappointed with the service provided by Diamonds Factory. My partner ordered a diamond necklace for me as an anniversary gift back in December, but they sent the wrong item. To make matters worse, the item we originally ordered was no longer available for sale. After this, the images of the necklace on their website were mysteriously deleted, and they offered to create a new design based on the original order. It took four months for the new necklace to be redelivered, and when it finally arrived tonight, it was nothing short of a disappointment. The chain has further faults, including prongs of different sizes that hold the chain, making it look poorly made and unprofessional. This experience has been a complete nightmare, and I’m disgusted with the company’s lack of attention to detail and poor customer service. I would strongly advise anyone to avoid Diamonds Factory at all costs. Now, the struggle to get a refund begins, as they are claiming the necklace is nonrefundable due to being a bespoke order. What should have been a beautiful gift for a special occasion has turned into a series of frustrating and stressful events.
Sajith Grand Vista
I recently attended the Flips & Refurbs training course, conducted by Tim Kampel from Sourced. It was an incredibly valuable experience. As someone new to property investment and currently working on my first flip, I found the training practical and insightful. It covered key aspects like sourcing, due diligence, budgeting, project management, managing risks and resale strategies. Tim was knowledgeable and shared insights that made the course so much more exciting to follow. Some of the standout aspects were the use of real-life examples, sharing best practices, and the real passion to empower the trainees with the knowledge. All of which gave me the confidence to approach my project with a structured plan. I’d highly recommend it to anyone looking to get into property flipping or improve their strategy.
Zack Kennedy
This company is a scam. If you use the insurance checker, they will automatically tell you they can get you approved. It's a lie. They only tell you that so you'll pay the $145 monthly fee. Once you pay the fee, they'll tell you insurance denied your request. Then they offer GLP1s at a ridiculous price, $500+. I've since gone to a local compounding Pharmacy in Pittsburgh that offers the same for $150/month all in. No shady advertising to get your money. If you can afford to pay $500-$1000 for the medication and the $145 monthly consulting fee Ro is the company for you. If not, look for a local compounding Pharmacy near you. What Ro sells is compounded drugs anyway. Good luck. I'm sorry to those that Ro has burned like me.
Owes I
We were appointed Robert Philpin as our mortgage consultant. He was very supportive, kept me upto date throughout my BTL and residential mortgage journey, gave practical honest advice and this for me exceeded my expectations. I can't thank Robert enough for finding us the best mortgage deals. Even when a new mortgage deal was available, Robert quickly updated my deal saving me more money. This for me was exactly what I needed. Robert broke down costs based on my affordability and understood my needs. He truly is a whizz at what he does. I will definitely be using Yellow Brick Mortgages again in the near future and can't thank Robert enough.
MgBk
I bought a set of 4 rim case protectors for my car 1.5 years ago. I had to take off the rim protectors when I needed to replace the tires. As I took off the protectors, both the adhesive tape and clear protector film came off . When I reached out to magbak to get replacement clear protectors, they wanted to charge me an additional $20 for each wheel. Look at other alternatives before purchasing the Tesla wheel protectors from Magbak. Not only do they overcharge for the original products($79 each wheel), they want to rip you off every time the tires need replacement. Horrible customer service.
Leslie Jackson
I find the whole experience of placing a review on Trustpilot quite easy but have little difficulty when wishing to add a photograph or illustration. I believe that Trustpilot do their level best to ensure that company reviews are not abusive, biased or incorrect and if considered so are taken down quickly if concerns are raised. I believe that they Trustpilot are amongst the best within their field and I always try and look them up to find out what is being said about any company that I wish to make a purchase from.
ashleigh tully
I can’t fault this company, especially their customer service whether it’s through WhatsApp or email, they are always pleasant and so helpful even with the most simple question! I’ll definitely be a returning customer. The whole process was very fast, I was nervous and wasn’t expecting much for the price but they are worth every penny and just goes to show you don’t have to spend mad money on a nice set of teeth 🥰
Justas
Awesome and cheap VPS servers, I’d suggest for the new users that would like to host game servers, getting atleast a EPYC processor with 2 cores. I did run into an unexpected issue where my account was temporarily disabled due to a false flag (possibly because I named a file flood.js). However, the support team was fantastic—they resolved it and reactivated my account within 12 hours. Great service overall!
Rabia Mumtaz
Vicky Harris in customer care has been brilliant to deal with whenever I had any issues with my property. She has always been very quick to respond, polite and courteous. Tracey in sales was excellent and guided me through the whole sales process. Andy has been great at fixing all the issues to keep the property at its best. It’s been a pleasure to deal with the Keepmoat team from start to finish.
Mia
My first order was lost, and Glov is in the process of sending a new order. I spoke to a representative, Joan, just a moment ago, to make sure I hadn't been charged twice, and she was an absolute pleasure to deal with! She was kind, personable, knowledgeable, and went above and beyond to help. I appreciate good customer service, and Joan is above and beyond my expectations! Thank you, Joan!
Ashley Sylvester
It’s really true with the app told me it’s really better than TurboTax. Usually TurboTax takes about 20 minutes and one little mistake gets to unapproved and you can never find out what mistake that was with April/chime only took 10 minutes and they approved me so quick didn’t have complicated questions and I will do it next year. I truly love this bank.
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