If I could give no stars I would
If I could give no stars I would. They like to harass vulnerable people and do not take your circumstances into account. They are not sympathetic at all and are do not help in any way.
Date of experience: 31 December 2019
Reply from Lantern
Hi Jamie
Thank you for taking the time to provide feedback. We are very sorry that the service you have experienced has not been as expected. We want to help and put this right, I have sent you a direct message, so we can look at this further for you.
We look forward to hearing from you.
Many Thanks
Lantern