As the parent of a UK student travelling to the USA for a full academic year on exchange, trying to navigate the complexities of various J1 medical insurance policies was challenging. After searching around on the internet, I came across Insubuy. Their website was easy to navigate and gave me wide range of policies to consider with an easy-to-use quote system. When I called their office, I spoke with a wonderful agent called Theresa, who was both patient and knowledgeable, giving me unbiased advice on the policy options available, and answering my multitude of questions in a professional, friendly manner. She even called me back in the UK when I needed to go and check some information. I was exceptionally happy with the customer service provided, and the manner in which Theresa assisted me. After considering all the options, I managed to purchase a great product that gives us peace-of-mind for the duration of my daughter's stay. Thank you Theresa!

Date of experience: July 19, 2017