Review of Clear Business


Rated 1 out of 5 stars

Termination fee is crazy

my contract will end soon this October 2021, due to business change ownership, Clear Business try to take early termination fees from me, telephone £249+vat and Broadband £249+vat,total would be £498+vat. But if I just leave the service on, then I only pay telephone £16.99 + broadband £16.99 until Oct 2021. only 7 months left, it would be a rough fee of £240+vat. so I tried to ask him just leave on contact on, but the staff said you choose to terminate your service then no other choice to choose.

This company is not cheap at all. This termination fee is not made any sense. I have another business using ClearBuiness, will definitely switch to another supplier. won't recommend to anyone.

Date of experience: March 09, 2021

Reply from Clear Business

Good Morning,

We are sorry to hear you have experienced these issues, thank you for confirming your account information so that I can have look into this further for you. It appears you have mentioned about change of ownership, will be in touch with you soon and we can focus on what circumstances this is under and discuss the next steps.

I look forward to our discussion soon.

Kind Regards,

Kris
Customer Service