Review of kinex


Rated 1 out of 5 stars

Thieves at it again

Thieves at it again. Our business was going through a difficult time and after missing two payments our balance was £119. And to our supplies, our broadband and phone line were disconnected. After a month without these services, Kinex has just taken £221 from our accounts. So why should we pay £102 for the services we never had. This is daylight theft!!! This is the waste broadband and phone line provider we have ever dealt with. If you thinking of joining, then think twice.....

Date of experience: March 25, 2021

Reply from kinex

Good Afternoon,

We are sorry to hear you have not been happy with the service you have received. The non payment charges were applied according to our terms and conditions which can be found at:

www.clearbusiness.co.uk/terms-and-pricing/

If you have any questions or wish to discuss this further please feel free to contact our credit control team on 0333 014 3131.

Kind regards,

Lauren
Customer service

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