Never again
Clear business was excellent to deal with until I lost my business due to covid, they were fantastic and when I got a letter from my solicitor with the exact wording they wanted, they let me out of my contract. I owed nothing but since then they have been asking for money every month ( a different amount) they won't totally ignore any attempts to get in touch and now put z debt agency onto me!
This appears to be the only way to get a reply so in answer to your reply, I don't owe anything, although you email me with different amounts everytime! I have a letter saying nothing owed. As for trying to get in touch well due to having cancer I have been home since end of march. No telephone calls, no letters (apart from the 1 mentioned) STILL no call even though I emailed with all info this morning
Date of experience: December 01, 2020
Reply from Clear Business
Good Morning,
We are sorry to hear you have experienced these issues. Thank you for confirming your account information so I can have look into this further with you. We can see that the services have ceased on the account now, your termination fees have been credited back, the team picked this up for you in August 2020 and keen to discuss the remaining balance with you, the enquiry has been logged and a member of our customer service team will be in touch soon.
Kind Regards,
Kris
Customer Service