Review of kinex


Rated 1 out of 5 stars

USELESS ! AVOID THE PAIN !

How a business can continue to run with such inability to achieve in the most basic requirements shocks us! They have continued to write to us using the wrong customer name, internet is unstable and unreliable as is the customer services or lack of. Charged for the router and charged again on leaving even after returning it and charged after leaving due to an admin error on there part! Complete fail, avoid

Date of experience: December 23, 2020

Reply from kinex

Good Afternoon,

We are sorry to hear you have been experiencing these issues. I would like to look into the issues further however I have been unable to locate your account with the details provided. I have sent you a private message requesting further account details so I can get the relevant department to be in contact with you.

Kind Regards,

Kris
Customer Service

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