Money robbers
Please don’t touch this company they are so good to take your money but they can’t deliver what they promise , over charging my business after giving them the right meter reading it’s should be only 10 £ because my shop it’s closed for a month cos corona and charged me for 478 £ I’m still waiting for my refund I spend nearly two hours in phone waiting for answers and they keep you on hold till now I’m still waiting
Date of experience: December 15, 2020
Reply from Clear Business
Good Morning,
We are sorry to hear that you have experienced billing issues.
We are experiencing high volumes of calls this week due to Invoices being generated.
I would like to look further into the issue you have raised, however I am unable to locate your account based on the information provided.
I have sent a contact request through Trust Pilot for further information to allow me to locate the account on our system.
Kind regards,
Ryan
Customer Service