My complaint has now been going on for…
My complaint has now been going on for several weeks and although being escalated on a regular basis still has not been addressed.
We have multiple services with this company and it is the telecoms side that is causing this issue. They appear to have given one of our business telephone number to another company. We have closed a branch and they have allocated our paid line to another company without agreement from ourselves. the issue will be passed to out legal team today as I have completely lost patience.
Date of experience: February 15, 2021
Reply from Clear Business
Good Afternoon,
We are sorry to hear you have experience these issues. I would like to look into the issues further however I have been unable to locate your account with the details provided. I have sent you a private message requesting further account details so I can get the relevant department to get in touch with you.
Kind Regards,
Kris
Customer Service