Review of kinex


Rated 1 out of 5 stars

Lost all internet access for 10 days

Lost all internet access for 10 days. This meant we could not take or make phone calls or access any company documents, including customer bookings. This cost the business thousands of pounds in lost revenue!

Date of experience: November 27, 2020

Reply from kinex

Hi,

I am sorry to hear this, we do always aim to provide a fault free service however sometimes problems can arise but we always aim to get this resolved as quickly as possible. I can see you no longer have your landline or broadband with us but should you wish to discuss this issue further please feel free to contact us on 0141 465 6655.

Kind regards,

Lauren
Customer service

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