Too little information; not worth $5k investment
My name is Kelly (my husband is Stepjen) and I listened to a promo video on Instagram by Cortney Fletcher for a training on starting an online store. This has been an interest of mine and I signed up for a 30 minute interview. The sales person was Nina. She was pleasant not pushy and she asked me questions about my dreams, how much money I want to earn, how motivated I am etc. I answered honestly. But then when I wanted to ask questions, she did not know any of the answers. These are basic questions that lets me know what they offer overall. For example, in the video Cortney mentioned they work with suppliers in various countries. But Nina did not know how many suppliers or which countries. These are valid questions as I have some experience in the business world. This complete lack of knowledge by a rep was worrisome as I was asked to invest $3800 for a program almost blindly. It appears they prefer to recruit women, mostly younger, who have little or no experience or business knowledge so they can entice you into the program. Also Nina never specifically mentioned this was drop shipping. It is extremely hard to make 6 figures in Drop shipping working 20 hours a week.
Lastly in doing research, (Google Reviews for "ecombabes" or "ecombabe") other platforms had comments and concerns. Everyone was offered $1900 end of last year. So now the price has doubled. They said it was $5k but $3800 if I signed up today.
Also when I texted a question to Nina, after our interview asking if Version 3.0 came out yet, Nina said she was concerned and asked how did I know. Well if you do business online she should know the power of internet. Anything you say or do on internet can be tracked or documented.
Why are they paranoid that I asked this question? Why is it a secret? I would hope after 5 years they update the program regularly. If I asked a lot of questions, they should be prepared and impressed. They promote female empowerment yet one must have knowledge to become empowered. I am knowledgeable and empowered to make sound decisions. This should be applauded not frowned upon.
I do not feel comfortable investing $3800 with almost no details, and no way to test drive or have a trial period of a week to see if it will work with my business store model and goals. I do have the advantage of age and experience to ask appropriate questions. General answers with platitudes is not sufficient.
I recommend YouTube videos on how to start a Shopify Store, drop shipping, organic and paid advertising. And it's all free.
Date of experience: April 08, 2023
Reply from eCom Babes
Dear Kelly and Stepjen,
Thank you for sharing your experience and providing detailed feedback regarding your interaction with our representative, Nina, and your overall impression of ecombabes.com. We appreciate your honesty and would like to address each of your concerns to provide clarity and transparency.
Firstly, we apologize if Nina's lack of knowledge regarding specific details about our suppliers and countries raised concerns for you. We understand that these are important questions, and we strive to ensure that our representatives are well-informed about our offerings. We will use your feedback to reinforce training and ensure that our team members have the necessary knowledge to address customer inquiries comprehensively.
Regarding the pricing, we periodically review and adjust our program fees based on various factors, including market conditions and the value we provide. We apologize for any confusion or inconsistency in the pricing information you encountered. We appreciate your feedback and will strive for clearer communication in this regard.
We understand your desire for more information and a trial period to assess how our program aligns with your business store model and goals. While we do not currently offer a trial period, we constantly work on improving our program based on customer feedback and industry trends. Your suggestion is valuable, and we will take it into consideration as we refine our offerings.
As for your question about Version 3.0, we apologize if there was any misunderstanding or concern on our part. We appreciate your awareness of industry updates and apologize if our response came across as paranoid. We continuously update and enhance our program to provide the best value to our customers, and we appreciate your interest in staying informed about the latest developments.
We understand that you have extensive knowledge and experience, and we respect your ability to ask appropriate questions. We value customers like you who are empowered to make sound decisions. We apologize if our general answers were not sufficient, and we will take this feedback to heart as we strive to provide more detailed and tailored information.
We appreciate your recommendation of YouTube videos as a free resource for learning about starting a Shopify store, drop shipping, and advertising. We believe in empowering individuals with knowledge, and we encourage our customers to explore various resources to make informed decisions. Our program offers a structured and comprehensive approach for those seeking additional guidance and support.
Once again, we apologize for any discomfort caused by the lack of details and the issues you encountered during your interaction. Your feedback is invaluable, and we will use it to improve our services, communication, and customer experience.
If you have any further questions or concerns, please do not hesitate to reach out to us directly. We are here to assist you in any way we can.
Best regards,
eCom Babes Support