Terrible service
Terrible service. They showed not a single person round and never return our calls. They have our keys and we cannot get them back as they won't communicate.
Not good!
Date of experience: 28 March 2018
Reply from Purplebricks UK
Thank you for taking the time to leave your review Tom.
I understand you have now spoken with Simon who is the Regional Manager and I understand he has explained that this appeared to occur during a change over of Local Property Experts. He has offered to personally cover the costs of the locks being changed and has provided you with his contact details to arrange this.
Regards
Customer Support