This company is a bunch of con men
This company is a bunch of con men, i took over a business with them supplying the electric,charged me £32.88 for 4 days electric,Now they have sent me another bill for £5.82,Octupus charged me £27 for 1 month supply, stay away from these.
Date of experience: March 20, 2021
Reply from Clear Business
Good Morning,
We are sorry to hear you have experienced this issue, thank you for confirming your account information. After reviewing your account I can see we have written to you on 26/01/2021 to confirm, as we provided Electricity services to the previous occupant of your premises and are continuing to provide those services to you, now they have moved out and with you being in deemed contract we have provided the options you have.
I have logged your enquiry and will be in touch with you soon to go over the next steps.
Kind Regards,
Kris
Customer Service