Unfortunately after waiting 25 mins on…
Unfortunately after waiting 25 mins on hold gave up
It would be interesting what the average customer service call waiting time to an advisor for the water supply service is ?
Date of experience: November 30, 2020
Reply from Unicom
Good Morning,
We are sorry you have experienced this issue, due to the current circumstances we are receiving high call volumes at the moment and our customer service team are working hard to reach everyone during these challenging times. I have located your account, your enquiry has been logged and a member of our customer service team will be in touch with you soon.
Kind Regards,
Kris
Customer Service