Pros:
- Low Cost.
- Mostly acceptable classification results (as far as I can tell).

Cons:
- I think there is some room for improvement in the user interface.
- After changing from Psomagen to Kean, stool collectors were no longer provided with the kits.
- I am not sure how much it would help, but there have been studies to show post-collection growth can occur and there is no liquid to prevent it. The classifications were *not* extremely bad for my samples, but I would say there is room for improvement because there is no such liquid with sample collection.

Mixed:
- If I asked for raw FASTQ data, then it was always provided. However, it is not automatically provided for all customers.
- If you only purchase the Gut kit, then you don’t receive a table of classifications. Species classifications are only available with the Gut+ kit.
- It might improve over time, but I think there is some room for improvement in the web design for the return of results.

Unfortunately, I don’t believe that I can provide links or provide my name (making it difficult to a suggestion of a Google search to find the specific details). However, I would certainly be happy to provide the public links to Trustpilot, if asked to verify my experiences.

Date of experience: July 15, 2022