Review of Unicom


Rated 1 out of 5 stars

nightmare of a company to deal with £10…

nightmare of a company to deal with £10,£40 for late payment! for paper billing, if they could manage to estimate correctly(you would think after 3 years they could!) I would go to direct debit, I don't trust these as a company trying to escape their clutches for over a year but they always say, you owe them fictitious over exagerated amounts.please avoid this company at all costs

Date of experience: March 16, 2021

Reply from Unicom

Good Morning,

We are sorry to hear you have not been happy with the service you have received. Having located your account and having a member of our utility team review your latest invoice you have been billed correctly as per the meter read we had received. As for the late payment charges they are being charged accordingly and correctly as per the terms and conditions.

If you wish to discuss this further please do not hesitate to contact us on 0161 946 4444

Kind regards,

Lauren
Customer service

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