Warning
Warning! Do not use this company when you have a fault with your supply you will spend days attempting to phone, but unfortunately you are continuously told to be patient your call is important to us, what a joke, you can email Kinex but you receive a nonreply email and you are instructed to phone, you can try the online fault report on their website but that never works, you can try call back from their website but you get a reply that this service is not available, their after sale service is a disgrace, we will be contacting watchdog, we left this company 3 months ago and went back to BT but Kinex still keep sending the bills.
I would be delighted if anyone else would support my complaint to Watchdog as many appear to have had the same experience.
Date of experience: December 09, 2020
Reply from kinex