3 months now and the issue has still not been sorted, keep sending us bills that we refuse to pay, no landline for over a week, cost us a fortune in loss of bookings, spent hours trying to call Kinex but no one answers, very seldom reply to emails and when they do they suggest you call them, their call back option never works, at all costs avoid this company, all very helpful when you join but give it twelve months and you will regret it!!! We have today contacted Ofgem.

Date of experience: December 07, 2020