Business internet. Terrible
Business internet
Very low speed internet, maximum 20 usually less than 10 very often 0. Absolutely useless. Tech guys tried to be very helpful but the product is too poor. Customer services assistant, Shannon. rude and wants to charge me £350 to terminate a contract that they're not fulfilling.
Looks like they may be writing their own reviews here. Not mine though. Give them a wide berth.
Date of experience: March 24, 2021
Reply from Unicom
Good Afternoon,
We are sorry to hear you have not been happy with the service you have received. Terminations fees are charged accordingly as per our terms and conditions a copy of which can be found at:
switchingon.com/terms-and-pricing
As for the broadband, I have been able to locate your account and I will get someone from our technical department to contact you to try and resolve the broadband issue.
Kind regards,
Lauren
Customer service