In 2012 I had a phone call from Unicom asking is my broard band slow when I said yes they told me if I swapped to them as I was a small business I could go on the businesses line broard band which is 3 x faster it never was after many phone calls were I was told give it time to settle then call after call told there fixing it eventually found out that they were renting the same line from bt that I had then charging me more for the same line the beginning of 2014 my business closed & I had to move they said I need to pay a cancellation fee I told them I had stopped trading I was told I was personally liable told them I wasn’t working & couldn’t pay later that year I received fake court letters & harassing letters from Universal Debt Collectors who are Unicom & not registered debt enforcement agents then the beginning of 2020 Bailiffs attend my home having severed papers at my old address knowing my new address now after months of worry I’m back in court my wife suffers from anxiety & depression this has been a weight hanging over us all year with not working since June with the pandemic would never recommend this company at all

Date of experience: December 08, 2020